Frequently Asked Questions

What soft serve and frozen yoghurt machines does The Slushie Co. supply? 

The Slushie Co. (via SnowFlow Australia) supplies commercial soft serve machines, frozen yoghurt machines, and combination units — from compact countertop models for cafés and school canteens to high-output commercial machines for busy franchise venues. All machines feature automated temperature regulation and are certified to IECEE, CE, Anbotek, and SGS Product Safety standards. 

Are soft serve machines available to hire? 

Yes , soft serve machine hire is available in selected locations across Sydney, Melbourne, Brisbane/Gold Coast, and Adelaide. These machines are ideal for dessert bars, birthday parties, school fetes, and corporate wellness events. Contact your nearest Slushie Co. branch to confirm hire availability, pricing, and dates. Enquire at least 2 weeks before your event. 

Who typically uses these machines? 

Our machines are used by cafés, dessert bars, and event caterers. For events looking to expand their menu, adding options like acai machine hire or even a hire slushie machine alongside soft serve can help increase variety and guest satisfaction. 

Is setup and operator training included? 

Yes , all purchases and hire packages from The Slushie Co. include delivery, professional installation, and hands-on operator training in metro Melbourne, Sydney, Adelaide, and Brisbane/Gold Coast. Our team ensures your staff are fully confident operating the equipment before the machine goes live. 

Do you supply soft serve and frozen yoghurt mixes? 

Yes,  The Slushie Co. supplies a full range of soft serve powders and frozen yoghurt mixes in multiple flavours. All consumables are available to purchase online at slushieco.com.au or through your nearest branch, with Australia-wide delivery. Our mixes are compatible with SnowFlow machines and most major commercial soft serve brands. 

How much does soft serve machine hire cost? 

Soft serve machine hire pricing varies by model and duration. Contact your nearest Slushie Co. branch — Melbourne, Sydney, Brisbane/Gold Coast, or Adelaide — for a tailored quote based on your event size and requirements. Machine purchase pricing is available via enquiry through SnowFlow Australia at snowflow.com.au

What is the difference between soft serve and frozen yoghurt machines? 

Soft serve machines produce a smooth, sweet, creamy frozen dessert at approximately -5°C to -7°C. Frozen yoghurt machines produce a tangier, slightly denser product with a more acidic flavour profile, typically at a slightly higher temperature. Many of The Slushie Co.’s combination machines can produce both  giving businesses menu flexibility without needing separate equipment. 

How long does a soft serve machine take to be ready to serve? 

Most commercial soft serve machines are ready to serve within 15–20 minutes of being switched on, once the mix is loaded. For best results, ensure your soft serve powder or mix is pre-prepared at room temperature before loading into the hopper. Commercial machines maintain consistent temperature automatically once at serving temperature.